Raisa

Raisa is among the house staff at the Queen Mansion. She serves as a grandmother-like figure to Oliver Queen.

Biography
Raisa was in employment by the Queen family in 2007.

Oliver's return
When Oliver returned home in 2012, after being shipwrecked on Lian Yu, Raisa greeted him warmly.

Season 1

 * Pilot

Season 2

 * Seeing Red (mentioned)